When it comes to hotels and resorts, a concierge is the go-to person for guests who need help with various tasks. From making restaurant reservations and booking hotels to organizing spa services and recommending nightlife spots, the concierge is there to assist. But what about lifestyle concierges? This is a more personalized service that covers all aspects of managing one's lifestyle, allowing them to focus on the areas they enjoy the most. A lifestyle concierge is hired by a client who outsources their personal tasks to an agency and pays a monthly fee for the service.
The concierge is responsible for providing local information and helping guests organize any activities they want to do during their stay. This could include drawing up a detailed itinerary or simply answering questions and pointing guests in the right direction. The relationship between guest and concierge doesn't have to start when they arrive at the property; the custodian can help plan the trip from the moment the room is booked. But how does a concierge manage all these requests? The job isn't limited to making dinner reservations and recommending restaurants; it's a huge industry with numerous janitors available for every type of occasion and service.
Corporate clients also take advantage of concierge services, so it's important to research what services you want to offer your customers. If your requirements are more specific, such as booking travel with an expert, then personal concierge services will be essential. Guests often request discounts and benefits from the concierge, so if your hotel has a loyalty program, the concierge can be a great spokesperson. Concierges can be employed full-time, hourly, long-term or temporarily.
While janitors are best known for stepping in to solve problems or offering unexpected benefits, true concierge service is about taking the pain out of an otherwise painful experience. One Concierge is one of many companies that have grown significantly in a short time. Now you have a better understanding of what a concierge is, their background, what they do and what concierge services are available. From luxury concierges to corporate and personal janitors with 24-hour assistance or one-day availability, there's something for everyone. Digital concierge services are also becoming increasingly popular, with mobile applications making it easier than ever to manage operations. While most other concierge services can meet your travel needs, a travel concierge does it best.